First published: July 30, 2021 Updated: May 2025 Summer is finally here! And with it also comes fun in the sun, but not without certain...
Welcome to your educational and support platform for type 1 diabetes
Support was created by and for people living with type 1 diabetes, as well as health care professionals. It offers reliable resources and practical answers to make living with type 1 diabetes easier.
Discover Support
Support is the educational branch of the BETTER project. It was designed to deepen your understanding of type 1 diabetes and enhance your quality of life. On the platform, you’ll find plenty of content tailored to your lived experience.
Why you should sign up
Type 1 diabetes requires lifelong learning and evolving skills. By signing up to Support, you’ll have access to clear and trustworthy answers to many questions that may arise at any moment, helping you feel more confident and independent in your day-to-day life with type 1 diabetes.
An answer to every question
Explore a variety of topics adapted to your everyday reality. Learn at your own pace, based on your current needs: Understanding active insulin, adapting doses at mealtime or during physical activity, or how to lighten your mental load.
A variety of resources all in one place
Downloadable fact sheets, videos, and easily sharable visuals are all assembled into one place for easy access to trustworthy information.
Useful tools to use daily
You can now easily calculate your correction doses, estimate the carbohydrate content in your food and much more thanks to our interactive calculators.
A safe place to share
Ask your questions, express your thoughts, or share your experiences at any time on our secure discussion platform, moderated by a health care professional.
Who can access the platform?
The platform is free to use, but access is currently limited to specific groups as part of a research project. To get started, simply complete a short consent form.
Support is currently available to:
- Adults living with type 1 diabetes in Canada
- Healthcare professionals in Canada
- Teens aged 14-16 living with type 1 diabetes followed in the participating clinics
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Why you should contribute to research
Your participation helps us:
- Better understand how online education can support living type 1 diabetes
- Continuously adapt and improve the platform based on user-feedback
- Promote broader access to high-quality diabetes education
What our users say
Michel
62
« Whenever I use the Support platform to learn about one or more aspects of life with type 1 diabetes, it feels like I have a research center at my fingertips. »
Marie
45
« Support is like a virtual caregiver, always there to help anyone wanting to live better with type 1 diabetes. »
Kaitlin
20
« The platform opened my eyes to the many lifestyles within the type 1 community. It was so rewarding to share tips and experiences with others. I hope more people with T1D find their place here. »
Nurse
« I think it’s amazing. There’s so much information here! It’s great to have everything in one place without feeling overwhelmed. »
Florence
19
« No matter where you live or your resources, all you need is an internet connection. It’s a huge step toward autonomy, especially for people like me who live far from major cities and hospitals. »
David
30
« The visuals are appealing without being childish, and the variety of formats (videos, charts, diagrams, short texts) makes it easy for everyone to find what works for them. »
Mélanie
22
« Even though I already know a lot about my diabetes, I’m still learning from Support because it covers such a wide range of topics. »
Endocrinologist
« I recommend Support to all my patients with type 1 diabetes. It’s a goldmine of information between appointments. »
Darin
42
« Support is a fantastic resource, easy to use and packed with information. I came for one topic and ended up reading three more! »
FAQ
Is the platform free?
Yes, it’s free, but access is currently limited to a research context. You’ll need to fill out a short form to register.
Where does the information available on the platform come from?
All content is created by experts and reviewed by over 50 health care professionals and patient-partners. Only the most up to date recommendations and scientific data is used to create the content on the Support platform.
Can family members or friends of someone with type 1 diabetes use the platform?
Not currently. However, the research team is exploring the possibility of extending access to the loved ones in the future.
How is my privacy protected?
As a user of Support, your email and your password will remain private. Only the username you choose when signing up will appear if you decide to participate in discussions.
How much time do I need to spend on the platform?
There is no pressure to explore everything. You may explore the resources at your own pace. On average, it takes about 7-9 hours to go through all the content.
